Plastic skirting B8-15

1. Warranty Period: 5 Years

• Warranty Period: All plastic skirting products are warranted for 5 Years from the date of purchase.
• Warranty Coverage: The warranty applies to technical defects from the manufacturer, including issues such as:
  • Deformation, warping, shrinkage due to material quality.
  • Fading or cracking due to manufacturing defect.

2. Warranty Conditions

To be eligible for warranty policy, plastic skirting products must meet the following conditions:

• Warranty: We are  committed to  warranty all products provided by  khosango.com  . This warranty policy only applies to genuine wall wool products purchased from the company's official agents and stores. (AWood wall wool brand: A68, F79, LV80, K95) 
• Technical Defect: The product has a problem due to technical or manufacturing error during normal use.
• Proper Storage: The product must be properly installed and stored in accordance with the manufacturer's instructions.

To be covered by the warranty, the product must generally be installed and used in accordance with the manufacturer's instructions. Any damage resulting from improper installation or use for any other purpose may void the warranty.

3. Cases Not Covered by Warranty

The warranty policy does not apply in the following cases:

• Damage Due to Improper Use: The warranty does not cover damage due to improper installation, improper use, or failure to follow maintenance instructions.
• No warranty for scratches caused by external factors that directly affect the product.
• External Impact: Damage caused by external environmental impacts such as natural disasters, fire, flooding, or strong impacts.
• Structural Change: The product has been structurally changed or modified without the consent of the manufacturer.
• Do not use in direct sunlight: Cases of fading due to improper use in direct sunlight will not be covered by warranty.

The product must be stored and handled properly according to the manufacturer's instructions. Any damage caused by improper storage will not be covered by the warranty.

4. Warranty Procedure

When the product has a problem and needs to be warranted, customers can take the following steps:

1. Contact: Call or email our customer care center, providing product information and describing the problem encountered.
2. Product Inspection: Our technical team will inspect the product to determine the cause and confirm warranty conditions.
3. Warranty Processing: If the product is eligible for warranty, we will repair or replace it with a new equivalent product.
4. Purchase invoice : You do not need to keep the purchase invoice and warranty card, because our purchase records are saved in the system. Remember Khosango.com and request a warranty. 

Plastic skirting is a smart choice for interior finishing, and we are always ready to accompany you throughout the product usage process. With a clear and transparent warranty policy, we hope to bring you absolute peace of mind when choosing to buy plastic skirting products from us.

Contact us anytime for support:   1800.6121

General tips for using and preserving baseboards:

• Measure Carefully: Before installation, measure the wall length accurately to cut the skirting to fit. Use specialized cutting tools to avoid damaging the skirting surface.
• Use the Right Glue: Choose the right glue for the material of the baseboard (plastic, wood, or metal). Apply the glue evenly to the contact surface to ensure the baseboard is firmly attached and does not come loose after a period of use.
• Ensure a Clean Wall Surface: Before applying baseboards, make sure the wall surface is clean, dust-free and dry for the adhesive to work best.
• Regular Cleaning: Use a soft cloth or damp cloth to clean the baseboard, removing dirt and stains. Avoid using harsh detergents that may damage the baseboard surface.
• Stain Treatment: For stubborn stains, use a diluted mild soap solution and wipe gently. Then, dry the surface to avoid water seeping inside.
• Avoid Impact: Avoid letting furniture hit the baseboard hard. Place pads under furniture legs to protect the baseboard from scratches or cracks.
• Avoid Contact With Water: Although baseboards are made of waterproof plastic, they will affect the adhesive and long-term water absorption will cause the baseboard to come loose and cause other damage. For plastic baseboards, drying them after contact with water will also help prolong their lifespan.
• Regular Inspection: Check your baseboards regularly for early signs of damage such as cracks, warping or peeling glue. Regular inspections help you handle the damage promptly, avoiding more serious damage.
• Minor Repairs: If you find that your baseboard is loose or slightly damaged, use adhesive to fix it immediately. In case the baseboard is cracked or broken, you can consider replacing the damaged part to maintain the aesthetics of the entire space.
• Proper Storage: If you have unused or leftover baseboards, store them in a dry place, away from direct sunlight or moisture.
• Place the Wool Horizontally: When storing, the wool should be placed horizontally and avoid stacking multiple layers to avoid deformation or breakage.

Proper use and storage not only helps the skirting board stay beautiful and durable, but also increases the product's lifespan, while keeping the interior space clean and luxurious. Apply the above tips to keep your skirting board in the best condition!

Test Results of Quality Measurement Center 3 (QUATEST3):