SH139 New Shophouse Flooring

SH139 New Shophouse Flooring

Warranty: 1 year with a usage lifespan of up to 5 years

Regarding manufacturer defects, the product will not warp, shrink, or discolor under normal usage conditions without user interference.

Usage Notes:

• Avoid dragging sharp objects across the floor surface.
• Always keep the floor clean and dry.
• Do not use harmful detergents or chemicals.

Warranty:

We commit to warranting all products provided by khosango.com.

Warranty Notes:

For discontinued product codes, please select a similar code. We will replace the required quantity for the room that needs warranty service.

Important Steps Before Installing Laminate Flooring:

When installing laminate flooring, there are important considerations for preparing the subfloor to ensure the performance and longevity of the flooring.

• It is recommended to use a flat concrete subfloor, tile subfloor, and other types of subfloors with high load-bearing capacity when using loft floors. Avoid overly uneven subfloors as they can affect the quality and durability of the laminate flooring.
• Note that the installation of laminate flooring should follow the manufacturer's requirements. Always adhere to the manufacturer's instructions and procedures to achieve the best results and ensure the durability of the flooring.

General Care Tips:

• Use a light mop or a soft broom to sweep away debris and dust from the laminate flooring. Regular cleaning prevents accumulation and surface scratches.
• Use a soft cloth or a floor cleaning tool wrung out with water to clean the laminate flooring. Ensure not to leave excessive water on the floor surface.
• Avoid excessive water or letting water seep into the gaps between the floorboards. Excess water can damage the laminate flooring surface and cause deformation.
• Avoid using strong detergents, solvents, or brightening agents that can harm the laminate flooring surface. If cleaning agents are necessary, choose products recommended by the laminate flooring manufacturer.
• Limit heavy impacts on the laminate flooring surface to avoid scratches and damage. Use protective pads when moving heavy furniture on the floor.
• Use curtains or screens to shield the laminate flooring from direct sunlight. Sunlight can fade the laminate flooring over time.

Periodic Maintenance:

Perform regular maintenance to maintain the beauty and performance of the laminate flooring. This may include polishing the surface or using maintenance products recommended by the manufacturer.

Steps Before Warranty Service:

1. Receive warranty information.
2. Evaluation and review: The manufacturer or supplier will evaluate your issue. This may include requesting additional information, photos, or a direct inspection by the technical team.
3. Warranty decision: Based on the evaluation results, the manufacturer or supplier will decide on the warranty. If the issue is determined to be their fault, they may propose appropriate repair, replacement, or compensation measures.
4. Implement warranty measures: If the warranty decision is accepted, you will follow the measures proposed by the manufacturer or supplier. This may include repairing the laminate flooring, replacing defective boards, or other measures to resolve the issue.

For Consultation and Maintenance, Please Contact Us:

☎️ Hotline: 1800 6121